THANK YOU FOR YOUR KIND WORDS!

We appreciate our customers, and our customers appreciate us! Take a look at what our clients have to say about our work.

I want to extend my gratitude to all the staff at Hopwoods, and in particular, Steve, Sawyer and Kyle, for the experienced and professional manner in which the furnace and air conditioner were installed.  Randy established clarity establishing a contract that met my needs, and then working through the water heater failure, prior to the installation date.  It wasn't an easy job considering the small area that Steve & Sawyer had to work in and the steps they had to climb up/down.  Today, Steve & Sawyer took the time to explain how the furnace, A/C, humidifier work and routine maintenance.  They left the work area neat, clean and were so respectful of my home.  That speaks volumes about them personally and also the company that they represent.

-Marjorie

Thank you for your great crew & leadership.  The work done has been an amazing change around here!  It's quieter & comfortable from top to bottom!  Blessings to all

-Sheila

"Thank you so much for all of your help with my washing machine and water heater.  Once again, I found your crew worked so hard and spent the time to explain everything to me.  Jesse & Travis were professional, helpful, and couldn't be more polite.  I am very thankful for all of your help."

-Lori

"Jesse & his crew are outstanding!  They worked diligently all day to finish the installation of our new furnace & a/c.  All were courteous and communicated with us throughout the day, to keep us informed of any disruptions that may occur to our gas service, etc.  I can't say enough about how efficiently your entire team worked together to order, schedule, and install this equipment.  Definitely 5-Star service."

-Clara

"Just a note to thank everyone for the efficient service you provide. You are dependable, professional, and communicate well with customers. Keep up the good work!"

-Pauline

"Thank you so much for your excellent service and workmanship! So nice to know there are such competent workman in the area!"

-Laurie

"Recently, we have had a very dedicated heating contractor help us through a difficult time. Hopwoods Heating and Cooling, Inc., of Bear Lake, Michigan, exceeded our expectations in the replacement of our furnace. The owner, Randy Hopwood and his team, Todd and Josh, took us through a complete furnace installation with virtually no pain from the event. Randy and his installers did and excellent job all in one day's time. The office staff, particularly Janelle, did much hard work on moving our project forward in a timely manner. We were very impressed with Randy Hopwood's leadership and how he motivates his fellow co-workers. The workers related to us how grateful they are for the company over their many years of employment and for Randy's helpful advice and guidance. There seems to be a general consensus among the workers that they are supported and appreciated in their efforts. We now have a new efficient heating system ready for next winter's cold temperatures. And, there was no clean up needed on our part. A sincere thank you to the entire staff at Hopwoods for such outstanding performance and service. With deep appreciation for a job well done!"

-Dick

"Thanks again for your prompt service! You guys are the best!"

"Just want to thank the Hopwoods Heating and Cooling team; Randy, Janelle, Jesse and the rest of your crew. Thanks for responding quickly to us and getting our furnace up and running. Thank you, Randy, for starting  a great company and having great employees. Thank you, Janelle, for a quick call back and making sure we were updated to when a tech was coming out. Thank you, Jesse, for coming out and fixing the issues that we had (who went above and beyond). Plus, having after hours emergency is rare. Hard to find such dedication to customers now a days, but your company went above and beyond. We will recommend you and your business to anyone who is looking for a great Heating and Cooling company."

-Rich

"Very happy with the new furnace and duct work. The back of the house is so nice and warm. Steve and Colin did a super job."

"Thank you so much for your excellent service and workmanship! So nice to know there are such competent workman in the area!"

-Laurie

"We just wanted to thank you for the prompt service and friendly technicians that you sent out to work on our boiler. It was a bit of a mystery as to the problem at first, but in the end your staff fixed the issue and it has been working flawlessly since then. Your technicians are service minded people and are certainly an asset to your company. We will be recommending your company to others."

-Matt and Jessica

"We wanted to let you know we were very pleased with the outstanding service your employee Jesse provided. He listened to us with our concerns."

"Just a note to thank everyone for the efficient service you provide. You are dependable, professional, and communicate well with customers. Keep up the good work!"

-Pauline

"I just can't say enough about Todd and Josh. They were so amazingly good at what they do and so patient with all my questions and concerns!"

-Virginia

"Thank you so much for the fast and efficient service. I really appreciate it."

-Deanna

"I wanted to take this opportunity to express my pleasant experience in dealing with your employee Jarrett. It is not often I feel compelled to write to an employer about their employee. Jarrett was knowledgeable about my old furnace, which I was so pleased to discover. He was very polite and easy to converse with. Jarrett is a good problem solver and never became frustrated with what he had to do to get my heater repaired. Jarrett represents your Company superbly, which is rare to find these days. Please let Jarrett know know how much I appreciated the service he provided."

-Suzie

“Steve and Matt and the Hopwoods team, Thank you! Two words that seem so little next to your act of kindness. Your gift of a brand new furnace for our home has been such a blessing and a burden lifted exactly the time needed, amazing how God works his miracles, and that is truly what your giving unselfishly is… a miracle.”
–Lupe & Amy

“Thank you for the fast service. It is great to be able to count on a company when you are in a bind away from home. Thank you again.”
–Dalton 

“Thank you for your professional service! Your service men were courteous and left our home very clean.” 

“Randy and Jared, Thanks for the great service and working with me on the cost overall.”
–Jim & Jan 

“Your office staff and field crew were great. They all represent your company very well. The installation team was outstanding. I will recommend you to anyone!"

-Howard S.

“The work performed was excellent, as well as the two gentlemen that were here. They were very polite and I would recommend your company to friends and family.”
–John

"I have the highest praise and thanks to Randy, Janelle and the Hopwoods team for the installation of my Heating and Air Conditioning systems. Their quoting process, scheduling and installation were very timely and very professional. I definitely recommend Hopwoods for any HVAC work." 
- Sandra B.